Privacy Policy
DailyGroGreens (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or use our subscription and delivery services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number
- Delivery address and (if applicable) billing address
Payment Information
- Payments are processed securely by third‑party payment gateways.
- We do not store full card details or sensitive payment credentials on our servers.
Order & Subscription Information
- Order history and product preferences
- Subscription plans, delivery schedules, pauses, and modifications
Technical Information
- IP address, browser type, device information
- Cookies and usage data for analytics and performance
Communication Data
- Messages, emails, calls, or WhatsApp conversations with customer support
How We Use Your Information
We use your information to:
- Process orders and manage subscriptions
- Deliver products to your address
- Send order confirmations, invoices, and delivery updates
- Provide customer support and resolve issues
- Send promotional messages only if you opt in (you can opt out anytime)
- Improve website functionality and user experience
- Detect and prevent fraud, abuse, or security threats
- Comply with legal and regulatory obligations
Information Sharing & Disclosure
We do not sell your personal data.
We may share your information with:
- Delivery partners for order fulfilment
- Payment gateways for secure transaction processing
- Technology and service providers supporting our operations (hosting, analytics, communications)
- Government or legal authorities if required by law
All partners are expected to protect your information and use it only for providing services to us.
Cookies & Tracking Technologies
We use cookies (and similar technologies) to improve website performance, understand usage, and enhance user experience. You can manage or disable cookies through your browser settings. Disabling some cookies may affect site functionality.
Data Retention
We retain personal information only as long as necessary to fulfil orders and subscriptions, provide customer support, maintain business records, and meet legal/tax requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it, unless retention is required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
- Withdraw consent where applicable
To exercise these rights, contact us using the details below with the subject line “Privacy Request”.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
- Email: info@dailygrogreens.com
- Phone: +91 98882 77743
- Address: Dundigal, Annaram, Hyderabad – 502313
